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#COVID19 Live Blog: Cancellation and Rebooking Policies of Major Airlines

Concerned about your recent flight bookings? Here, we have compiled the most recent updates from major airlines regarding changes in their schedules due to the COVID-19 situation. Take a look!

9:00 PM
April 2, 2020

All kinds of international flights will cease to operate in India until April 14 due to the COVID-19 lockdown.

Updated as of April 2, 2020


Also read: Everything You Need To Know About Trip Cancellations & Refunds Amid #COVID-19

1. Emirates

  • Ticket Issue & Departure Date: Both before March 31, 2020
  • Possible Rebooking Date: Until March 31, 2020
  • Alternatives: Travel voucher valid up to 12 months from D-o-D

2. Singapore Airlines

  • Ticket Issue & Departure Date: Before March 15, 2020, Departure before May 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to a later travel date

3. Etihad

  • Ticket Issue & Departure Date: Both before June 30, 2020
  • Possible Rebooking Date: Until September 30, 2020
  • Alternatives: Can rebook to travel before June 30, 2020

4. Qatar Airways

  • Ticket Issue & Departure Date: Both before September 30, 2020
  • Possible Rebooking Date: Until September 27, 2020
  • Alternatives: Can rebook to a later travel date

5. Thai Airways

  • Ticket Issue & Departure Date: NA
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 15, 2020

6. Air Mauritius

  • Ticket Issue & Departure Date: Before April 30, 2020, Departure before June 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before June 30, 2020

7. Air Asia

  • Ticket Issue & Departure Date: Both before April 14, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Full refund for travel dates before March 22, 2020/Rebooking possible for other dates

8. Malaysian Airlines

  • Ticket Issue & Departure Date: Before March 31, 2020, Departure before April 21, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 31, 2020

9. All Nippon

  • Ticket Issue & Departure Date: March 6, 2020, Departure between Feb 28 to April 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Full refund possible

10. Turkish Airlines

  • Ticket Issue & Departure Date: Before March 20, 2020, Departure before December 31, 2020
  • Possible Rebooking Date: Until December 31, 2020
  • Alternatives: Can rebook to travel before February 28, 2021

11. Malindo

  • Ticket Issue & Departure Date: Both before March 13, 2020
  • Possible Rebooking Date: Until December 31, 2020
  • Alternatives: Refund/rebooking possible for travel before October 31, 2020

12. AirFrance & KLM

  • Ticket Issue & Departure Date: Before March 31, 2020, Departure before May 31, 2020
  • Possible Rebooking Date: Until May 31, 2020
  • Alternatives: Travel voucher valid up to 12 months from D-o-D

13. British Airways

  • Ticket Issue & Departure Date: Both before May 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Travel voucher valid up to 12 months from D-o-D

14. FlyDubai

  • Ticket Issue & Departure Date: NA
  • Possible Rebooking Date: Before May 31, 2020
  • Alternatives: Full or partial refund possible

15. Gulf Air

  • Ticket Issue & Departure Date: NA
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook regardless of travel dates

16. Air India

  • Ticket Issue & Departure Date: March 1, 2020, Departure before April 30, 2020
  • Possible Rebooking Date: Before September 30, 2020
  • Alternatives: Can rebook to travel before September 30, 2020

17. Virgin Atlantic

  • Ticket Issue & Departure Date: Both before March 17, 2020
  • Possible Rebooking Date: Before Dec 31, 2020
  • Alternatives: Can rebook to travel before April 30, 2021

18. Cathay Pacific

  • Ticket Issue & Departure Date: March 17, 2020, Departure before May 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 10, 2020

19. Japan Airlines

  • Ticket Issue & Departure Date: Departure between February 28 – April 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Refund possible, wait for further updates

20. Air New Zealand

  • Ticket Issue & Departure Date: Both before March 31, 2020
  • Possible Rebooking Date: Until May 31, 2020
  • Alternatives: Can rebook or avail travel voucher valid up to 12 months from D-o-D

21. IndiGo

  • Ticket Issue & Departure Date: Departure before April 30, 2020
  • Possible Rebooking Date: Until September 27, 2020
  • Alternatives: Can rebook to travel before September 30, 2020

22. SpiceJet

  • Ticket Issue & Departure Date: March 13, 2020, Departure before March 31, 2020
  • Possible Rebooking Date: Until March 31, 2020
  • Alternatives: Can rebook to travel before April 30, 2020/One-year travel voucher for other dates

23. GoAir

  • Ticket Issue & Departure Date: April 15, 2020, Departure before September 30, 2020
  • Possible Rebooking Date: Until September 30, 2020
  • Alternatives: Travel voucher valid up to 12 months from D-o-D

24. Air Canada

  • Ticket Issue & Departure Date: Before March 4, 2020, Departure before April 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 31, 2020

25. Air India Express

  • Ticket Issue & Departure Date: Before March 1, 2020, Departure before April 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Travel voucher valid up to 12 months from D-o-D

26. Vistara

  • Ticket Issue & Departure Date: Before March 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 31, 2020

27. Silk Air

  • Ticket Issue & Departure Date: Before March 15, 2020, Departure before May 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before March 31, 2021

28. United Airlines

  • Ticket Issue & Departure Date: Before March 2, 2020, Departure before May 31, 2020
  • Possible Rebooking Date: Until December 31, 2020
  • Alternatives: Can rebook to travel before December 31, 2020

29. Air China

  • Ticket Issue & Departure Date: Before January 29, 2020, Departure before June 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Full refund possible

30. Kuwait Airways

  • Ticket Issue & Departure Date: Departure before April 30, 2020
  • Possible Rebooking Date: Until March 31, 2020
  • Alternatives: Can rebook to travel before December 31, 2020

31. Air Arabia

  • Ticket Issue & Departure Date: Before March 31, 2020, Departure before December 31, 2020
  • Possible Rebooking Date: Until December 30, 2020
  • Alternatives: Can rebook to travel before December 31, 2020

32. Lufthansa

  • Ticket Issue & Departure Date: From March 6 – 31, 2020, Departure before April 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 31, 2020

33. Ethiopian

  • Ticket Issue & Departure Date: Departure before June 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 31, 2020

34. Sri Lankan Airlines

  • Ticket Issue & Departure Date: Before March 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 31, 2020

35. Pakistan International Airlines

  • Ticket Issue & Departure Date: Departure between March 16 – April 5, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to a later travel date

36. China Southern

  • Ticket Issue & Departure Date: Before January 24, 2020, Departure before June 10, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Full refund possible

37. Kenya Airways

  • Ticket Issue & Departure Date: Departure before May 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to a later travel date

38. Qantas

  • Ticket Issue & Departure Date: Departure before May 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to a later travel date

39. Saudi Airways

  • Ticket Issue & Departure Date: Before March 31, 2020, Departure before April 15, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Full refund possible

Please note that this information is subject to constant changes – follow the official website and the social handles of the airlines for updates.


For more travel news regarding COVID-19, trip cancellations and refunds, follow Pickyourtrail on Instagram.

Akshaya Devi

Scared of driving in Chennai traffic but also planning a solo bike trip to Ladakh. Don't be surprised if you find me all hyper, someone somewhere in the world must've misquoted Martin Scorcese or justified a bad coffee saying "C'mon, coffee is coffee".