Home » World Travel News » #COVID19 Live Blog: Cancellation and Rebooking Policies of Major Airlines

#COVID19 Live Blog: Cancellation and Rebooking Policies of Major Airlines

Concerned about your recent flight bookings? Here, we have compiled the most recent updates from major airlines regarding changes in their schedules due to the COVID-19 situation. Take a look!

9:00 PM
April 2, 2020

All kinds of international flights will cease to operate in India until April 14 due to the COVID-19 lockdown.

Updated as of April 2, 2020


1. Emirates

  • Ticket Issue & Departure Date: Both before March 31, 2020
  • Possible Rebooking Date: Until March 31, 2020
  • Alternatives: Travel voucher valid up to 12 months from D-o-D

2. Singapore Airlines

  • Ticket Issue & Departure Date: Both before March 15, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before May 30, 2020

3. Etihad

  • Ticket Issue & Departure Date: Both before March 5, 2020
  • Possible Rebooking Date: Until September 30, 2020
  • Alternatives: Can rebook to travel before May 31, 2020

4. Qatar Airways

  • Ticket Issue & Departure Date: Both before June 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can avail voucher to travel before September 30, 2020

5. Thai Airways

  • Ticket Issue & Departure Date: Both between March 1 – April 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 15, 2020

6. Air Mauritius

  • Ticket Issue & Departure Date: NA
  • Possible Rebooking Date: Until April 30, 2020
  • Alternatives: Can rebook to travel before June 30, 2020

7. Air Asia

  • Ticket Issue & Departure Date: March 22, 2020, Departure between March 23 – May 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Full refund possible only for travel dates before March 22, 2020/Can rebook to travel before April 14, 2020

8. Malaysian Airlines

  • Ticket Issue & Departure Date: Both before March 31, 2020
  • Possible Rebooking Date: Until May 31, 2020, to travel before April 15, 2020
  • Alternatives: Travel voucher valid up to 12 months from D-o-D

9. All Nippon

  • Ticket Issue & Departure Date: March 6, 2020, Departure between Feb 28 to April 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Full refund possible

10. Turkish Airlines

  • Ticket Issue & Departure Date: Both before March 20, 2020
  • Possible Rebooking Date: Until December 31, 2020
  • Alternatives: Can rebook to travel before February 28, 2021

11. Malindo

  • Ticket Issue & Departure Date: Both before March 13, 2020
  • Possible Rebooking Date: Until December 31, 2020
  • Alternatives: Refund/rebooking possible for travel before October 31, 2020

12. AirFrance & KLM

  • Ticket Issue & Departure Date: Before May 31, 2020
  • Possible Rebooking Date: Until May 31, 2020
  • Alternatives: Travel voucher valid up to 12 months from D-o-D

13. British Airways

  • Ticket Issue & Departure Date: Both before May 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Travel voucher valid up to 12 months from D-o-D

14. FlyDubai

  • Ticket Issue & Departure Date: NA
  • Possible Rebooking Date: Before May 31, 2020
  • Alternatives: Full or partial refund possible

15. Gulf Air

  • Ticket Issue & Departure Date: NA
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook regardless of travel dates

16. Air India

  • Ticket Issue & Departure Date: March 23, 2020, Departure before April 30, 2020
  • Possible Rebooking Date: Before September 30, 2020
  • Alternatives: Can rebook to travel before September 30, 2020

17. Virgin Atlantic

  • Ticket Issue & Departure Date: Both before March 17, 2020
  • Possible Rebooking Date: Before Dec 31, 2020
  • Alternatives: Can rebook to travel before April 30, 2021

18. Cathay Pacific

  • Ticket Issue & Departure Date: March 17, 2020, Departure before May 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 10, 2020

19. Japan Airlines

  • Ticket Issue & Departure Date: Departure between February 28 – April 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Refund possible, wait for further updates

20. Air New Zealand

  • Ticket Issue & Departure Date: Both before March 31, 2020
  • Possible Rebooking Date: Until May 31, 2020
  • Alternatives: Can rebook or avail travel voucher valid up to 12 months from D-o-D

21. IndiGo

  • Ticket Issue & Departure Date: Departure before April 30, 2020
  • Possible Rebooking Date: Until September 27, 2020
  • Alternatives: Travel voucher valid up to 12 months from D-o-D

22. SpiceJet

  • Ticket Issue & Departure Date: Before March 13, 2020
  • Possible Rebooking Date: Until March 31, 2020
  • Alternatives: Travel voucher valid up to 12 months from D-o-D

23. Fly Smart

  • Ticket Issue & Departure Date: April 15, 2020, Departure before September 30, 2020
  • Possible Rebooking Date: Until September 30, 2020
  • Alternatives: Travel voucher valid up to 12 months from D-o-D

24. Air Canada

  • Ticket Issue & Departure Date: Before March 4, 2020, Departure before April 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 31, 2020

25. Air India Express

  • Ticket Issue & Departure Date: Before March 1, 2020, Departure before April 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Travel voucher valid up to 12 months from D-o-D

26. Vistara

  • Ticket Issue & Departure Date: Before March 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 31, 2020

27. Silk Air

  • Ticket Issue & Departure Date: Before March 15, 2020, Departure before May 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before March 31, 2021

28. United Airlines

  • Ticket Issue & Departure Date: Before March 2, 2020, Departure before May 31, 2020
  • Possible Rebooking Date: Until December 31, 2020
  • Alternatives: Can rebook to travel before December 31, 2020

29. Air China

  • Ticket Issue & Departure Date: Before January 29, 2020, Departure before June 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Full refund possible

30. Kuwait Airways

  • Ticket Issue & Departure Date: Departure before April 30, 2020
  • Possible Rebooking Date: Until March 31, 2020
  • Alternatives: Can rebook to travel before December 31, 2020

31. Air Arabia

  • Ticket Issue & Departure Date: Before March 31, 2020, Departure before December 31, 2020
  • Possible Rebooking Date: Until December 30, 2020
  • Alternatives: Can rebook to travel before December 31, 2020

32. Lufthansa

  • Ticket Issue & Departure Date: From March 6 – 31, 2020, Departure before April 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 31, 2020

33. Ethiopian

  • Ticket Issue & Departure Date: Departure before June 30, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 31, 2020

34. Sri Lankan Airlines

  • Ticket Issue & Departure Date: Before March 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to travel before December 31, 2020

35. Pakistan International Airlines

  • Ticket Issue & Departure Date: Departure between March 16 – April 5, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to a later travel date

36. China Southern

  • Ticket Issue & Departure Date: Before January 24, 2020, Departure before June 10, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Full refund possible

37. Kenya Airways

  • Ticket Issue & Departure Date: Departure before May 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to a later travel date

38. Qantas

  • Ticket Issue & Departure Date: Departure before May 31, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Can rebook to a later travel date

39. Saudi Airways

  • Ticket Issue & Departure Date: Before March 31, 2020, Departure before April 15, 2020
  • Possible Rebooking Date: NA
  • Alternatives: Full refund possible

Please note that this information is subject to constant changes – follow the official website and the social handles of the airlines for updates.


For more travel news regarding COVID-19, trip cancellations and refunds, follow Pickyourtrail on Instagram.

Akshaya Devi