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Altamash Khot Reviewed on :16 Aug 2024
We recently visited Cambodia and Bangkok , Pattaya total 12 days tour . I would like to express my disappointment regarding my recent experience with the booking team, particularly with Ms. Rishika from PYT. I found her to be rude and adamant about certain facts, especially regarding the compulsory tips, which were not communicated clearly prior booking . On a positive note, I would like to extend my sincere thanks to Ms. Anita ( Sales Manager) and Ms. Ganga for their cooperation and professionalism. They were very helpful, and I appreciate their support. If you're seeking an unforgettable stay in Cambodia/ Siam Reap , Angkor de Miracle property is a top-tier choice that delivers on every front. From the moment you arrive, you'll be impressed by the exceptional service and luxurious amenities. The breakfast spread is truly a feast for the senses, featuring a diverse array of fresh, delicious options that cater to every taste. The pool area is nothing short of spectacularluxurious and inviting, offering a perfect retreat for relaxation. Please refer attached photos . The spacious rooms are beautifully designed, providing a serene and comfortable haven after a day of exploration. However, what truly sets Angkor Miracle apart is the outstanding hospitality. Mr. Dara, the manager, stands out for his exceptional attentiveness and warmth, ensuring every guest feels valued and well-cared-for. Overall, Angkor de Miracle is a blend of luxury, comfort, and remarkable service, making it a must-visit destination for anyone traveling to Cambodia/ Siam Reap . Stayed at Oak Wood Hotel and Residence in Bangkok and service hospitality was satisfactory though there is a loty of room for improvement . Some of the front office /reception staff was found to be rude on telephone ( Mr Monty ). Noted trainees at the front desk / reception with not adequate knowledge on service and room service taxes for food and beverages . The rooms found without any wardrobe and clothes require to be hanged in open which is a put off ( Please refer attached photo ) . Even the handwash in the room was diluted, which felt very cheap. I ordered salmon fish from the menu, but it was not disclosed that it would be dried fish served , which was quite misleading. Breakfast though was found to be satisfactory . Stayed at the Centara Life Avenue Hotel at Pattaya , and it was a disappointing experience. The hotel is located inside a narrow/ congested lane, making access quite inconvenient ( Please refer attached photos ). The reception area is surprisingly small and cramped. Additionally, the lobby had a persistent smell of dried fish, which was off-putting. The staff exhibited stingy behavior when it came to breakfast, offering very limited options ( Please refer attached photos ) . Overall, this hotel did not meet my expectations and I would not recommend it. Totally not a 4 star property which we had requested and expected . I hope this feedback helps in improving future interactions. Thanks and warm regards Capt. Altamash M Khot
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Altamash Khot Reviewed on :16 Aug 2024
We recently visited Cambodia and Bangkok , Pattaya total 12 days tour . I would like to express my disappointment regarding my recent experience with the booking team, particularly with Ms. Rishika from PYT. I found her to be rude and adamant about certain facts, especially regarding the compulsory tips, which were not communicated clearly prior booking . On a positive note, I would like to extend my sincere thanks to Ms. Anita ( Sales Manager) and Ms. Ganga for their cooperation and professionalism. They were very helpful, and I appreciate their support. If you're seeking an unforgettable stay in Cambodia/ Siam Reap , Angkor de Miracle property is a top-tier choice that delivers on every front. From the moment you arrive, you'll be impressed by the exceptional service and luxurious amenities. The breakfast spread is truly a feast for the senses, featuring a diverse array of fresh, delicious options that cater to every taste. The pool area is nothing short of spectacularluxurious and inviting, offering a perfect retreat for relaxation. Please refer attached photos . The spacious rooms are beautifully designed, providing a serene and comfortable haven after a day of exploration. However, what truly sets Angkor Miracle apart is the outstanding hospitality. Mr. Dara, the manager, stands out for his exceptional attentiveness and warmth, ensuring every guest feels valued and well-cared-for. Overall, Angkor de Miracle is a blend of luxury, comfort, and remarkable service, making it a must-visit destination for anyone traveling to Cambodia/ Siam Reap . Stayed at Oak Wood Hotel and Residence in Bangkok and service hospitality was satisfactory though there is a loty of room for improvement . Some of the front office /reception staff was found to be rude on telephone ( Mr Monty ). Noted trainees at the front desk / reception with not adequate knowledge on service and room service taxes for food and beverages . The rooms found without any wardrobe and clothes require to be hanged in open which is a put off ( Please refer attached photo ) . Even the handwash in the room was diluted, which felt very cheap. I ordered salmon fish from the menu, but it was not disclosed that it would be dried fish served , which was quite misleading. Breakfast though was found to be satisfactory . Stayed at the Centara Life Avenue Hotel at Pattaya , and it was a disappointing experience. The hotel is located inside a narrow/ congested lane, making access quite inconvenient ( Please refer attached photos ). The reception area is surprisingly small and cramped. Additionally, the lobby had a persistent smell of dried fish, which was off-putting. The staff exhibited stingy behavior when it came to breakfast, offering very limited options ( Please refer attached photos ) . Overall, this hotel did not meet my expectations and I would not recommend it. Totally not a 4 star property which we had requested and expected . I hope this feedback helps in improving future interactions. Thanks and warm regards Capt. Altamash M Khot
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Manikandan Reviewed on :28 Jun 2019
Had a great vacation at Siem Reap,Cambodia booked through
PYT.Every arrangements Stay,Travel and local conveyance were perfectly done.The hotel Villa indo chine de Angkor was elegant and very homely.The pick up for the local tours on all five days were on time and tour guide and the Drivers were very friendly and helpful.The trip was Worth money.
Manikandan Reviewed on :28 Jun 2019
Had a great vacation at Siem Reap,Cambodia booked through
PYT.Every arrangements Stay,Travel and local conveyance were perfectly done.The hotel Villa indo chine de Angkor was elegant and very homely.The pick up for the local tours on all five days were on time and tour guide and the Drivers were very friendly and helpful.The trip was Worth money.
Manikandan Reviewed on :27 Jun 2019
Had a great vacation at Siem Reap,Cambodia booked through PYT.Every arrangements Stay,Travel and local conveyance were perfectly done.The hotel Villa indo chine de Angkor was elegant and very homely.The pick up for the local tours on all five days were on time and tour guide and the Drivers were very friendly and helpful.The trip was Worth money.
Manikandan Reviewed on :27 Jun 2019
Had a great vacation at Siem Reap,Cambodia booked through PYT.Every arrangements Stay,Travel and local conveyance were perfectly done.The hotel Villa indo chine de Angkor was elegant and very homely.The pick up for the local tours on all five days were on time and tour guide and the Drivers were very friendly and helpful.The trip was Worth money.
Swapna Reviewed on :20 Jul 2018
Thank you team for organizing our Cambodia vacation. I read about Pickyourtrail in The Hindu about 8-10 months back and approached them to plan my vacation. They did an excellent job. Right from the choice of hotels to the airport pickups and local tours with guides...everything was smooth and hassle free. Thank you once again for making our family vacation a very very memorable one.
Swapna Reviewed on :20 Jul 2018
Thank you team for organizing our Cambodia vacation. I read about Pickyourtrail in The Hindu about 8-10 months back and approached them to plan my vacation. They did an excellent job. Right from the choice of hotels to the airport pickups and local tours with guides...everything was smooth and hassle free. Thank you once again for making our family vacation a very very memorable one.
Aparajitha Vishwanath Reviewed on :09 May 2018
Pick your trail is by far the best travel planner we have used! Right from the fact that they give you an itemised break up of cost to the quality of service provided. My husband and I used them to plan a trip to China. It was a little tricky because I am a vegetarian and come with some allergy issues. They made sure through out the vacation that these needs were addressed.
They were always around and willing to help. They were also always quick to respond and address even the smallest issues we had on our trip.
I must admit that without the pickyourtrail team, our trip to china would have been as smooth sailing.
I would definitely recommend them to anyone looking for travel assistance.
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Aparajitha Vishwanath Reviewed on :09 May 2018
Pick your trail is by far the best travel planner we have used! Right from the fact that they give you an itemised break up of cost to the quality of service provided. My husband and I used them to plan a trip to China. It was a little tricky because I am a vegetarian and come with some allergy issues. They made sure through out the vacation that these needs were addressed.
They were always around and willing to help. They were also always quick to respond and address even the smallest issues we had on our trip.
I must admit that without the pickyourtrail team, our trip to china would have been as smooth sailing.
I would definitely recommend them to anyone looking for travel assistance.
+16View all
Maged Wageeh Reviewed on :27 Nov 2020
Everything went smoothly and they create a whats app group specially for us to follow up every step and to make sure that we are satisfied.
Maged Wageeh Reviewed on :27 Nov 2020
Everything went smoothly and they create a whats app group specially for us to follow up every step and to make sure that we are satisfied.
Niladri Shekhar Das Reviewed on :06 Mar 2020
They provide really hassle-free service. Support during trip is also very nice.
Niladri Shekhar Das Reviewed on :06 Mar 2020
They provide really hassle-free service. Support during trip is also very nice.
Abhishek Mishra Reviewed on :05 Mar 2020
Thank you so much pick your trail for arranging such a beautiful honeymoon trip to Maldives. Thanks a lot for the 24*7 support.
Abhishek Mishra Reviewed on :05 Mar 2020
Thank you so much pick your trail for arranging such a beautiful honeymoon trip to Maldives. Thanks a lot for the 24*7 support.
Rajat Kumar Reviewed on :27 Feb 2020
The overall experience to Dubai was good. The trip was well planned and all the details were conveyed well in advance. I would recommend people planning for international holidays to consider Pickyourtrail as your travel partner 👍🏻👍🏻
Rajat Kumar Reviewed on :27 Feb 2020
The overall experience to Dubai was good. The trip was well planned and all the details were conveyed well in advance. I would recommend people planning for international holidays to consider Pickyourtrail as your travel partner 👍🏻👍🏻
Srinivas Iyer Reviewed on :25 Feb 2020
It was a wonderful experience of having my honeymoon trip curated by Pickyoutrail. The team is very responsive and took care of all my preferences diligently. I would love to recommend Pickyourtrail as your travel planners for all your holidays.
Srinivas Iyer Reviewed on :25 Feb 2020
It was a wonderful experience of having my honeymoon trip curated by Pickyoutrail. The team is very responsive and took care of all my preferences diligently. I would love to recommend Pickyourtrail as your travel planners for all your holidays.
Awarded The Best Holiday Brand in India5.0From 0 reviews
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When it comes to making personalised vacations, Pickyourtrail knows the best!Sariga Tripathi, Trip to Dubai
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