We visited Vietnam recently and it was a wonderful trip for us, though there are a few areas where PYT could improve: 1. In Da Nang, we stayed at Cicilia Hotel, and our experience wasnt entirely satisfactory. One of the rooms had plumbing issues, and it took the hotel management a significant amount of time to resolve it. PYTs support was great, as they kept checking in with us throughout. Next issue was that the hotel was very strict about not allowing breakfast to be brought to the room, which became an inconvenience since one of our family members was unwell and unable to go to the dining area. Eventually, they made an exception, but it took a lot of time and effort. Overall, our stay in Da Nang was disappointing. 2. Another thing is that, it would have been helpful if PYT had informed us about the weather conditions in advance. We encountered heavy rains in Da Nang, and a heads-up from PYT could have helped us better prepare. So please check the weather conditions before visiting. On the positive side, the trip was well organized, pickups were timely, the tour guides were polite and knowledgeable, and PYTs customer support was excellent. Thanks to Mr. Akash Singhania for curating the itenary and accomodating all our requirements. Overall, I would recommend PYT to my friends and would choose them again for future trips. I would rate our experience with PYT a 4 out of 5.
We visited Vietnam recently and it was a wonderful trip for us, though there are a few areas where PYT could improve: 1. In Da Nang, we stayed at Cicilia Hotel, and our experience wasnt entirely satisfactory. One of the rooms had plumbing issues, and it took the hotel management a significant amount of time to resolve it. PYTs support was great, as they kept checking in with us throughout. Next issue was that the hotel was very strict about not allowing breakfast to be brought to the room, which became an inconvenience since one of our family members was unwell and unable to go to the dining area. Eventually, they made an exception, but it took a lot of time and effort. Overall, our stay in Da Nang was disappointing. 2. Another thing is that, it would have been helpful if PYT had informed us about the weather conditions in advance. We encountered heavy rains in Da Nang, and a heads-up from PYT could have helped us better prepare. So please check the weather conditions before visiting. On the positive side, the trip was well organized, pickups were timely, the tour guides were polite and knowledgeable, and PYTs customer support was excellent. Thanks to Mr. Akash Singhania for curating the itenary and accomodating all our requirements. Overall, I would recommend PYT to my friends and would choose them again for future trips. I would rate our experience with PYT a 4 out of 5.