Awarded The Best Holiday Brand in India4.9From 5200 reviews
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Travellers Review
Dhruv Gangal Reviewed on :19 Nov 2024
I recently booked a trip to Sri Lanka with Pick Your Trail, and while the overall experience was good, there are areas where improvement is needed. The planning stage of the trip was smooth, with the sales representatives answering my queries and curating the trip according to my requests. However, once the payment was made, there was a prolonged silence regarding the actual bookings. The trip planner assigned to me delayed confirmations for 12-13 days, causing most of the finalized hotels to sell out. It took numerous follow-ups from my side, and only after Mr. Ajit KS intervened did his team, led by Mr. Vignesh, act swiftly to confirm the bookings. Pre-trip experience: Before Mr. Ajit's involvement, I would rate the booking process 2/5, but after his intervention, it improved significantly to 4.5/5. On-trip experience: The trip was smooth and enjoyable, earning an overall 4/5. Most properties were good, the driver was supportive, and the car, though a bit old, was well-maintained. There was one property that was poorly maintained, with insect issues, but Pick Your Trail, particularly Mr. Dinesh, promptly helped arrange alternate accommodation at short notice. Overall, the trip itself was enjoyable, and I appreciate Pick Your Trail's support during on-trip issues. However, for a truly seamless experience, improvements in the booking process and communication post-payment are essential. Would I book with Pick Your Trail again? Possibly, but only with assurances of an end-to-end smooth experience.
Dhruv Gangal Reviewed on :19 Nov 2024
I recently booked a trip to Sri Lanka with Pick Your Trail, and while the overall experience was good, there are areas where improvement is needed. The planning stage of the trip was smooth, with the sales representatives answering my queries and curating the trip according to my requests. However, once the payment was made, there was a prolonged silence regarding the actual bookings. The trip planner assigned to me delayed confirmations for 12-13 days, causing most of the finalized hotels to sell out. It took numerous follow-ups from my side, and only after Mr. Ajit KS intervened did his team, led by Mr. Vignesh, act swiftly to confirm the bookings. Pre-trip experience: Before Mr. Ajit's involvement, I would rate the booking process 2/5, but after his intervention, it improved significantly to 4.5/5. On-trip experience: The trip was smooth and enjoyable, earning an overall 4/5. Most properties were good, the driver was supportive, and the car, though a bit old, was well-maintained. There was one property that was poorly maintained, with insect issues, but Pick Your Trail, particularly Mr. Dinesh, promptly helped arrange alternate accommodation at short notice. Overall, the trip itself was enjoyable, and I appreciate Pick Your Trail's support during on-trip issues. However, for a truly seamless experience, improvements in the booking process and communication post-payment are essential. Would I book with Pick Your Trail again? Possibly, but only with assurances of an end-to-end smooth experience.
Sandeep Singh Reviewed on :19 Aug 2024
Certainly! Heres a review for Pick Your Trail Travel Agency: --- **Review of Pick Your Trail Travel Agency** **Rating: 4.5/5** I recently used Pick Your Trail for a Sri Lanka trip, and overall, it was a positive experience. The agency excels in crafting personalized itineraries that cater to specific interests and preferences. Their website is user-friendly, allowing you to tailor your trip with a range of options for accommodations, activities, and transportation. **Strengths:** 1. **Customization:** Pick Your Trails standout feature is its ability to create bespoke travel plans. They offer a wide array of options and are highly responsive to specific requests. 2. **Customer Service:** The support team is knowledgeable and readily available to address any concerns. They provided excellent guidance throughout the booking process and were proactive in offering useful travel tips. 3. **Convenience:** The platform simplifies planning by consolidating various travel components into a single, coherent itinerary. This made it easy to manage my trip without having to juggle multiple bookings. In summary, Pick Your Trail is a solid choice for travelers seeking a customized and well-organized trip. While there are minor areas for improvement, their strengths in personalization and customer support make them a strong contender in the travel planning market.
Sandeep Singh Reviewed on :19 Aug 2024
Certainly! Heres a review for Pick Your Trail Travel Agency: --- **Review of Pick Your Trail Travel Agency** **Rating: 4.5/5** I recently used Pick Your Trail for a Sri Lanka trip, and overall, it was a positive experience. The agency excels in crafting personalized itineraries that cater to specific interests and preferences. Their website is user-friendly, allowing you to tailor your trip with a range of options for accommodations, activities, and transportation. **Strengths:** 1. **Customization:** Pick Your Trails standout feature is its ability to create bespoke travel plans. They offer a wide array of options and are highly responsive to specific requests. 2. **Customer Service:** The support team is knowledgeable and readily available to address any concerns. They provided excellent guidance throughout the booking process and were proactive in offering useful travel tips. 3. **Convenience:** The platform simplifies planning by consolidating various travel components into a single, coherent itinerary. This made it easy to manage my trip without having to juggle multiple bookings. In summary, Pick Your Trail is a solid choice for travelers seeking a customized and well-organized trip. While there are minor areas for improvement, their strengths in personalization and customer support make them a strong contender in the travel planning market.
Mona Sylvina Reviewed on :01 Aug 2024
We enjoyed our trip to Sri Lanka. Staff at Pick your trail coordinated things with the travel agents at Sri Lanka if there were any issues and we got the best service. The itinerary was customised and it was budget friendly.
Mona Sylvina Reviewed on :01 Aug 2024
We enjoyed our trip to Sri Lanka. Staff at Pick your trail coordinated things with the travel agents at Sri Lanka if there were any issues and we got the best service. The itinerary was customised and it was budget friendly.
Prakhar Nashine Reviewed on :29 Jul 2024
Had a good Sri Lanka vacation through Pickyourtrail. There were some initial hickups and delays on our arrival but it was handled quickly by the team and later the vacation went well. The hotels booked were very good and the local taxi drivers were helpful. Rahul from Pickyourtrail was constantly in touch and followed up with us regularly. Overall we had a good vacation to a wonderful destination. Thanks!
Prakhar Nashine Reviewed on :29 Jul 2024
Had a good Sri Lanka vacation through Pickyourtrail. There were some initial hickups and delays on our arrival but it was handled quickly by the team and later the vacation went well. The hotels booked were very good and the local taxi drivers were helpful. Rahul from Pickyourtrail was constantly in touch and followed up with us regularly. Overall we had a good vacation to a wonderful destination. Thanks!
Preya Raj Reviewed on :26 Jul 2024
Had an awesome trip with pickurtrails to srilanka.. everything was perfectly organised and customised according to our needs looking forward to travel more with their team
Preya Raj Reviewed on :26 Jul 2024
Had an awesome trip with pickurtrails to srilanka.. everything was perfectly organised and customised according to our needs looking forward to travel more with their team
Monalisa Ganguly Reviewed on :02 Mar 2024
Very good trip arranged by PYT. Again, absolutely seamless, we never had to worry about anything. Total hands free experience. PYT is my go to company for curating my trip exactly as I need. Sri Lanka was a fabulous experience! We never had to think of where to go. Our driver cum tour guide was a knowledgeable man and took us to some really beautiful places. Thank u PYT ??
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Monalisa Ganguly Reviewed on :02 Mar 2024
Very good trip arranged by PYT. Again, absolutely seamless, we never had to worry about anything. Total hands free experience. PYT is my go to company for curating my trip exactly as I need. Sri Lanka was a fabulous experience! We never had to think of where to go. Our driver cum tour guide was a knowledgeable man and took us to some really beautiful places. Thank u PYT ??
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Niladri Shekhar Das Reviewed on :06 Mar 2020
They provide really hassle-free service. Support during trip is also very nice.
Niladri Shekhar Das Reviewed on :06 Mar 2020
They provide really hassle-free service. Support during trip is also very nice.
Vishnu Reviewed on :30 Jan 2019
It was quite an amazing experience with PYT with regard to my Lanka trip..the partners in Srilanka were also good following up day to day plans.. It was not at all a formal correspondence so it made everything highly friendly and soothing experience... My suggestion is pls give us more precise options to pick from with regard to each place of visit, it would be helpful to choose from.. thumbs up..continue ur good work!!
Vishnu Reviewed on :30 Jan 2019
It was quite an amazing experience with PYT with regard to my Lanka trip..the partners in Srilanka were also good following up day to day plans.. It was not at all a formal correspondence so it made everything highly friendly and soothing experience... My suggestion is pls give us more precise options to pick from with regard to each place of visit, it would be helpful to choose from.. thumbs up..continue ur good work!!
Mohandoss Reviewed on :12 Dec 2018
The freedom of planning a trip and the ever supporting staff. Working out plans according to budget and ultimately the travel experience .
Mohandoss Reviewed on :12 Dec 2018
The freedom of planning a trip and the ever supporting staff. Working out plans according to budget and ultimately the travel experience .
Vijay Ram Reviewed on :11 Feb 2018
It was my first trip through PYT and was very happy with all arrangements provided.. Special thanks for organising Sri Lanka trip with excellent hotels and great places to see.. It was comfortable throughout 5 days and my parents enjoyed a lot.. Private car was provided to cover all places and the guide was also informative.. Looking forward to plan more trips with PickyourTrail :)
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Vijay Ram Reviewed on :11 Feb 2018
It was my first trip through PYT and was very happy with all arrangements provided.. Special thanks for organising Sri Lanka trip with excellent hotels and great places to see.. It was comfortable throughout 5 days and my parents enjoyed a lot.. Private car was provided to cover all places and the guide was also informative.. Looking forward to plan more trips with PickyourTrail :)
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Awarded The Best Holiday Brand in India4.9From 5200 reviews
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When it comes to making personalised vacations, Pickyourtrail knows the best!Sariga Tripathi, Trip to Dubai
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