We recently completed our Australia trip planned through Pickyourtrail. While we enjoyed the destination, there were several areas where better guidance and planning would have made our experience much smoother: 1. Whale-Watching Booking The whale-watching company booked for us operated smaller boats, which are more likely to be affected by weather conditions. Our trip was impacted because of this. It would be better to recommend operators with larger vessels, as they can generally operate despite minor weather changes. 2. Melbourne Accommodation The hotel rooms booked for us in Melbourne were extremely small and uncomfortable for a family. Better hotel options, particularly those suitable for families travelling with children, should have been suggested. 3. Free Attractions in Melbourne Melbourne has several places that can be explored without purchasing tickets, but these were not included in our itinerary. For example, the free City Circle Tram, Route 35, takes tourists around many of Melbournes heritage buildings and major attractions. Information like this would have helped us explore the city better and manage our expenses. 4. Car-Seat Requirements Families travelling with children up to seven years old should be informed in advance about child-seat requirements while using taxis or ride-hailing services in Sydney and Melbourne. We were unaware of this and faced considerable inconvenience. This is essential information and should form part of the pre-travel guidance. 5. Cairns Airport Transfers In Cairns, the arranged taxi service could not provide a vehicle large enough for our family and luggage. For both transfers, we had to take two separate taxis, which was inconvenient and should have been anticipated during the planning stage. 6. Local Transport Guidance Basic information about public transport should be included in every itinerary. For example: - Sydney uses the Opal card for trains, buses, ferries and light rail. - Melbourne uses the myki card, although it is not required within the Free Tram Zone. Such information would help travellers use public transport confidently and avoid unnecessary spending on taxis. Overall, the itinerary covered the main destinations, but it lacked practical, family-specific guidance. Since we were travelling with a young child and an elderly family member, details regarding suitable accommodation, vehicle capacity, car-seat requirements, weather-dependent activities and local transportation should have been planned and communicated more carefully. I hope this feedback is taken constructively and helps Pickyourtrail improve the travel experience for future families. Over all we had a great time! Rishi Sharma and surya gave enough time to us at planning stage and understanding the need of the families. While on trip Gaurav was continuously in touch and did the needful as and when requested. Pick your trail team is very helpful and approachable.
We recently completed our Australia trip planned through Pickyourtrail. While we enjoyed the destination, there were several areas where better guidance and planning would have made our experience much smoother: 1. Whale-Watching Booking The whale-watching company booked for us operated smaller boats, which are more likely to be affected by weather conditions. Our trip was impacted because of this. It would be better to recommend operators with larger vessels, as they can generally operate despite minor weather changes. 2. Melbourne Accommodation The hotel rooms booked for us in Melbourne were extremely small and uncomfortable for a family. Better hotel options, particularly those suitable for families travelling with children, should have been suggested. 3. Free Attractions in Melbourne Melbourne has several places that can be explored without purchasing tickets, but these were not included in our itinerary. For example, the free City Circle Tram, Route 35, takes tourists around many of Melbournes heritage buildings and major attractions. Information like this would have helped us explore the city better and manage our expenses. 4. Car-Seat Requirements Families travelling with children up to seven years old should be informed in advance about child-seat requirements while using taxis or ride-hailing services in Sydney and Melbourne. We were unaware of this and faced considerable inconvenience. This is essential information and should form part of the pre-travel guidance. 5. Cairns Airport Transfers In Cairns, the arranged taxi service could not provide a vehicle large enough for our family and luggage. For both transfers, we had to take two separate taxis, which was inconvenient and should have been anticipated during the planning stage. 6. Local Transport Guidance Basic information about public transport should be included in every itinerary. For example: - Sydney uses the Opal card for trains, buses, ferries and light rail. - Melbourne uses the myki card, although it is not required within the Free Tram Zone. Such information would help travellers use public transport confidently and avoid unnecessary spending on taxis. Overall, the itinerary covered the main destinations, but it lacked practical, family-specific guidance. Since we were travelling with a young child and an elderly family member, details regarding suitable accommodation, vehicle capacity, car-seat requirements, weather-dependent activities and local transportation should have been planned and communicated more carefully. I hope this feedback is taken constructively and helps Pickyourtrail improve the travel experience for future families. Over all we had a great time! Rishi Sharma and surya gave enough time to us at planning stage and understanding the need of the families. While on trip Gaurav was continuously in touch and did the needful as and when requested. Pick your trail team is very helpful and approachable.