You chose the destinations, and they did not provide a cost breakdown. Here is the corrected review: PickYourTrail helped us choose hotels across our destinations and sent timely reminders. The car pickups and local tour providers were generally on time, which helped the trip run smoothly. The support during the holiday was less satisfactory. Too many people were coordinating with me, and I was repeatedly asked for updates that the team could have shared internally. It felt intrusive when I was trying to enjoy my holiday. One dedicated point of contact would have made communication much easier. When a typhoon affected our time in Japan, I did not receive a timely or helpful response. I also felt the hotels should have been checked more carefully: some looked good in photos but were not comfortable places to stay. Finally, I was not given a clear breakdown of costs. That would have helped me understand the choices and decide where the trip could have been more cost effective. The timely arrangements were appreciated, but the hotel recommendations, cost transparency and support during the trip need improvement.
You chose the destinations, and they did not provide a cost breakdown. Here is the corrected review: PickYourTrail helped us choose hotels across our destinations and sent timely reminders. The car pickups and local tour providers were generally on time, which helped the trip run smoothly. The support during the holiday was less satisfactory. Too many people were coordinating with me, and I was repeatedly asked for updates that the team could have shared internally. It felt intrusive when I was trying to enjoy my holiday. One dedicated point of contact would have made communication much easier. When a typhoon affected our time in Japan, I did not receive a timely or helpful response. I also felt the hotels should have been checked more carefully: some looked good in photos but were not comfortable places to stay. Finally, I was not given a clear breakdown of costs. That would have helped me understand the choices and decide where the trip could have been more cost effective. The timely arrangements were appreciated, but the hotel recommendations, cost transparency and support during the trip need improvement.