Frequently asked questions
FAQsChanges to itineraryBefore bookingAfter bookingDuring travel
FAQsHow are you different from other players? Local travel agents take 24 - 48 hours to give me a customized itinerary.How do you do it so fast ? And, can I trust your pricing ? Why should I update cost frequently after I have built my itinerary and costed it ? You are a young company, how do I trust you with my yearly break? What is your price match guarantee and how does it apply ? What is the taxes and fees component ? Changes to itineraryWhat if I want to make some changes to my personalized itinerary? I want to spend more nights in a city and reduce nights from other city(ies).Is it possible ? Can I change the itinerary on mobile also ? I want a quote on my email, how do I do that ? Is there a way to change my hotel room ? I don’t see the city I want to visit on your website.What do I do? I want to take a flight instead of a train.Is that possible ? What if the activity I want is not available with you ? I want to change the time of my activity, is that possible ? I have a child with me, how do I know which activities are suitable for him / her ? What is the customer rating next to hotels ? Before bookingWhat are the documents I need to submit to initiate booking? I want to check visa requirements before I confirm and pay.How do I do that ? What are the passport requirements for international travel ? Can I freeze my rates once I have finalized the itinerary ? Do I need to have booking confirmations for initiating visa documents ? Will you be helping me with Visas as well? What happens once I have made the payment ? What is the cancellation policy once payment is done ? After bookingWhat happens if I want to change activities after I have confirmed? Will the prices increase after I have booked my trip ? I want to cancel my trip due to personal reasons, but there is no cancel button.How do I go about it ? During travelHow can I get in touch with you during the vacation? What if one of my scheduled experience gets cancelled ? Who can help us with emergencies when we miss the flight or lose baggage ? How do we handle emergencies when we lose our passports ?