Recently, my husband, our in-laws, our nine-month-old baby, and I went on a 3N/4D trip to Bangkok and Pattaya. More than us, our 60-year-old parents thoroughly enjoyed the trip and were genuinely impressed with how impeccably everything was organized. Our vehicles arrived on time, and every place listed in our itinerary was covered seamlessly. We never had to contact the local support team because everything ran smoothly and nothing went wrong. So, why not 5 stars? If one only considers the logistical aspects, theres no doubt this deserves five stars. Our parents even urged us multiple times to leave a glowing five-star review! However, my husband and I did feel a bit disappointed by the overly mechanical nature of the app-based coordination. It lacked a human touchwe never really felt that someone cared about our trip personally. Instead, it felt like we were being guided by a well-oiled machine, which, while delivering a wonderful outcome, felt impersonal. This is something we missedbut to be fair, Im not even sure how many people would want or expect that kind of personal connection. Still, Im sharing this perspective for those of you who might prefer your travels to be executed with a bit more human warmth, rather than just mechanical perfection. No other complaints!
Recently, my husband, our in-laws, our nine-month-old baby, and I went on a 3N/4D trip to Bangkok and Pattaya. More than us, our 60-year-old parents thoroughly enjoyed the trip and were genuinely impressed with how impeccably everything was organized. Our vehicles arrived on time, and every place listed in our itinerary was covered seamlessly. We never had to contact the local support team because everything ran smoothly and nothing went wrong. So, why not 5 stars? If one only considers the logistical aspects, theres no doubt this deserves five stars. Our parents even urged us multiple times to leave a glowing five-star review! However, my husband and I did feel a bit disappointed by the overly mechanical nature of the app-based coordination. It lacked a human touchwe never really felt that someone cared about our trip personally. Instead, it felt like we were being guided by a well-oiled machine, which, while delivering a wonderful outcome, felt impersonal. This is something we missedbut to be fair, Im not even sure how many people would want or expect that kind of personal connection. Still, Im sharing this perspective for those of you who might prefer your travels to be executed with a bit more human warmth, rather than just mechanical perfection. No other complaints!