We planned our vacation to Malaysia and Singapore with PYT. Our trip planner Andrew Kevin was polite and professional. He helped us plan a customised itinerary. I would like to give a shout out to Kevin for his patience and guidance. Overall it was a good trip, everything was well managed and we received timely updates. The communication and coordination by PYT and the ground team was EXCELLENT throughout the trip. The main issue we had was with the hotel in Singapore, it was extremely small and not practical for a couple. The bedroom was cramped, the bathroom basically consisted of a washbasin and a toilet. There was no additional space or dedicated shower area in the bathroom and we had to somehow manage for 3 days. It was truly a BAD experience. The room in Kuala Lumpur was adequate and equipped with essentials and the room in Langkawi was spacious and equipped with essentials as well. Another issue we had during our trip was the location of the hotels from Bricksfield (Kuala Lumpur) and Little India (Singapore). We are vegetarians and it's very difficult to find any Indian or Veg cuisine anywhere in Malaysia or Singapore except at areas like Bricksfield and Little India . Due to this we had to travel each day for dinner and few days for lunch between our room and the restaurants using Grab and that added another 6-7K INR across 9 days in expenses for us. If the hotels provided to us by PYT were located at or in the vicinity of these areas, it would have saved us some valuable time and the additional cost. Apart from this, everything else was great! Thank you.
We planned our vacation to Malaysia and Singapore with PYT. Our trip planner Andrew Kevin was polite and professional. He helped us plan a customised itinerary. I would like to give a shout out to Kevin for his patience and guidance. Overall it was a good trip, everything was well managed and we received timely updates. The communication and coordination by PYT and the ground team was EXCELLENT throughout the trip. The main issue we had was with the hotel in Singapore, it was extremely small and not practical for a couple. The bedroom was cramped, the bathroom basically consisted of a washbasin and a toilet. There was no additional space or dedicated shower area in the bathroom and we had to somehow manage for 3 days. It was truly a BAD experience. The room in Kuala Lumpur was adequate and equipped with essentials and the room in Langkawi was spacious and equipped with essentials as well. Another issue we had during our trip was the location of the hotels from Bricksfield (Kuala Lumpur) and Little India (Singapore). We are vegetarians and it's very difficult to find any Indian or Veg cuisine anywhere in Malaysia or Singapore except at areas like Bricksfield and Little India . Due to this we had to travel each day for dinner and few days for lunch between our room and the restaurants using Grab and that added another 6-7K INR across 9 days in expenses for us. If the hotels provided to us by PYT were located at or in the vicinity of these areas, it would have saved us some valuable time and the additional cost. Apart from this, everything else was great! Thank you.