I am so much indebted that, I will try my best to express my sincere gratitude and heartfelt thanks to the Pickyourtrail team. When I started planning for a trip to Bali in Jan/Feb I wasn't sure entirely for two reasons. 1. Safety and well being of my parents & aunt aged 70+, will it be stressful for them? 2. Managing a group of 7 members. I have to call out the support & guidance from Mr.Adil Nazil who planned the itinerary. Given the two main criteria Adil did a great job in planning the schedule, hotels, activities in a way that the entire family can have a great time together. A month ahead of the planned departure, the airlines rescheduled the flights for the onward journey by a day. As per the revised schedule, our trip will get reduced by a day. Ramya - CX Associate, who handled my booking did a great job of advancing the booking by a day and manage hotel & activities as per the revised schedule. The way she handled the replanning activity was very seamless and stress free. The most important aspect of all is the service from the Pickyourtrail team at Bali. They have set a new bar for customer centricity and care. Mr. Suarma our tour guide and driver is an amazing person who was with us right from the moment we landed at Denpasar, (we were greeted with a nice delicious cake, the kids loved it) Bali all through the 7 days until flew back. He was so prompt in his timings and made sure we complete all activities for the day without any hassle. The way he guided us and took care of us made me not to worry about my elderly parents. And this includes taking us to Indian restaurants, taking amazing pictures. Thank you so much Pickyourtrail giving us a memorable vacation! You have got some amazing folks in your team. Kudos to all the great work they are doing.
![Customer Profile](https://lh5.googleusercontent.com/p/AF1QipOb_3-LSkPKE08UadjeZc6LQyXk_SKJcZNUF37X=s1900)
+1View all
I am so much indebted that, I will try my best to express my sincere gratitude and heartfelt thanks to the Pickyourtrail team. When I started planning for a trip to Bali in Jan/Feb I wasn't sure entirely for two reasons. 1. Safety and well being of my parents & aunt aged 70+, will it be stressful for them? 2. Managing a group of 7 members. I have to call out the support & guidance from Mr.Adil Nazil who planned the itinerary. Given the two main criteria Adil did a great job in planning the schedule, hotels, activities in a way that the entire family can have a great time together. A month ahead of the planned departure, the airlines rescheduled the flights for the onward journey by a day. As per the revised schedule, our trip will get reduced by a day. Ramya - CX Associate, who handled my booking did a great job of advancing the booking by a day and manage hotel & activities as per the revised schedule. The way she handled the replanning activity was very seamless and stress free. The most important aspect of all is the service from the Pickyourtrail team at Bali. They have set a new bar for customer centricity and care. Mr. Suarma our tour guide and driver is an amazing person who was with us right from the moment we landed at Denpasar, (we were greeted with a nice delicious cake, the kids loved it) Bali all through the 7 days until flew back. He was so prompt in his timings and made sure we complete all activities for the day without any hassle. The way he guided us and took care of us made me not to worry about my elderly parents. And this includes taking us to Indian restaurants, taking amazing pictures. Thank you so much Pickyourtrail giving us a memorable vacation! You have got some amazing folks in your team. Kudos to all the great work they are doing.
![Customer Profile](https://lh5.googleusercontent.com/p/AF1QipOb_3-LSkPKE08UadjeZc6LQyXk_SKJcZNUF37X=s1900)
+1View all