I recently used Pickyourtrail (PYT) for a 10-day trip to Japan with 12 people, and the experience was nothing short of exceptional. This was my second time using PYT in the last 2yrs. Their professionalism and attention to detail stood out from the initial planning stages to the final day. They customized an itinerary that perfectly balanced cultural exploration, modern attractions, and downtime. Special shout out to Surya who was knowledgeable, personable, and always went the extra mile to ensure we were comfortable and engaged even during the trip. From Day 1 when we connected he did his best to accommodate all our needs & managed the group expectations really well. The accommodations were top-notch, conveniently located, and catered to diverse preferences within our group. The seamless transportation arrangements allowed us to travel across cities like Tokyo, Kyoto, and Nagoya effortlessly. We missed a train and he was there trying to figure out things for us. App support is exceptional and were responding to all queries instantly. What truly impressed me was their responsiveness to last-minute adjustments and ability to handle a large group without missing a beat. This trip exceeded all our expectations, leaving us with unforgettable memories. It's been a week since we are back from the trip and still reminiscing about the good times we had. Highly recommend PYT for anyone planning a family/group adventure to Japan! Areas for Improvement: App is a bit glitchy at times and takes time to load. Chat Interface (Freshworks) platform can be a bit more polished but it works for now.

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I recently used Pickyourtrail (PYT) for a 10-day trip to Japan with 12 people, and the experience was nothing short of exceptional. This was my second time using PYT in the last 2yrs. Their professionalism and attention to detail stood out from the initial planning stages to the final day. They customized an itinerary that perfectly balanced cultural exploration, modern attractions, and downtime. Special shout out to Surya who was knowledgeable, personable, and always went the extra mile to ensure we were comfortable and engaged even during the trip. From Day 1 when we connected he did his best to accommodate all our needs & managed the group expectations really well. The accommodations were top-notch, conveniently located, and catered to diverse preferences within our group. The seamless transportation arrangements allowed us to travel across cities like Tokyo, Kyoto, and Nagoya effortlessly. We missed a train and he was there trying to figure out things for us. App support is exceptional and were responding to all queries instantly. What truly impressed me was their responsiveness to last-minute adjustments and ability to handle a large group without missing a beat. This trip exceeded all our expectations, leaving us with unforgettable memories. It's been a week since we are back from the trip and still reminiscing about the good times we had. Highly recommend PYT for anyone planning a family/group adventure to Japan! Areas for Improvement: App is a bit glitchy at times and takes time to load. Chat Interface (Freshworks) platform can be a bit more polished but it works for now.

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