Good package put together for our trip to the UK. PYT folks we dealt were always very helpful and open to accomodating our requests from the right initial planning stage (though, after there was a considerable period of radio silence after our travel arrangements had been made till just a few days before we started our vacation. It would have been great if the team would have generally kept in touch). The experience packages were all great! My only minor grouse was that the price of admission for some of the attractions were not covered - we had to pay the price of admission for Windsor and Stirling Castle. The one disappointment was a bizzare experience at the hotel that we were booked into in London - the Hilton Metropole. The floor of our room was clearly not frequently used - the mouldy smell from the carpets was not the worst of it - we found a rat in our room one night! The hotel staff did move us to another room within 15 mins, but this level of negligence towards floor / room upkeep is shocking. Thankfully, our next hotel (the Novotel in Glasgow) was up to our expectations. Overall, the PYT team we worked with - Arya, Rinchen, Rohit and Somi did a great job and we'd recommend PYT to anyone.
Good package put together for our trip to the UK. PYT folks we dealt were always very helpful and open to accomodating our requests from the right initial planning stage (though, after there was a considerable period of radio silence after our travel arrangements had been made till just a few days before we started our vacation. It would have been great if the team would have generally kept in touch). The experience packages were all great! My only minor grouse was that the price of admission for some of the attractions were not covered - we had to pay the price of admission for Windsor and Stirling Castle. The one disappointment was a bizzare experience at the hotel that we were booked into in London - the Hilton Metropole. The floor of our room was clearly not frequently used - the mouldy smell from the carpets was not the worst of it - we found a rat in our room one night! The hotel staff did move us to another room within 15 mins, but this level of negligence towards floor / room upkeep is shocking. Thankfully, our next hotel (the Novotel in Glasgow) was up to our expectations. Overall, the PYT team we worked with - Arya, Rinchen, Rohit and Somi did a great job and we'd recommend PYT to anyone.