We booked our Vietnam trip through Pick Your Trails and overall had a really good experience. The planning and customization process was smooth, and we felt very comfortable throughout. There were a couple of minor issues from the local ground team in Vietnam, like missing timely updates and the Ho chi min guide not being very engaging (though he explained things well). However, the Pick Your Trails team was always responsive whenever we needed help. Special mention to Rajalakshmi, who kept checking on us throughout the trip she genuinely felt like a friend who cared. Mentioning the small drawbacks only for improvement, because overall their service was excellent. Highly recommended!
We booked our Vietnam trip through Pick Your Trails and overall had a really good experience. The planning and customization process was smooth, and we felt very comfortable throughout. There were a couple of minor issues from the local ground team in Vietnam, like missing timely updates and the Ho chi min guide not being very engaging (though he explained things well). However, the Pick Your Trails team was always responsive whenever we needed help. Special mention to Rajalakshmi, who kept checking on us throughout the trip she genuinely felt like a friend who cared. Mentioning the small drawbacks only for improvement, because overall their service was excellent. Highly recommended!