I recently booked a trip to Sri Lanka with Pick Your Trail, and while the overall experience was good, there are areas where improvement is needed. The planning stage of the trip was smooth, with the sales representatives answering my queries and curating the trip according to my requests. However, once the payment was made, there was a prolonged silence regarding the actual bookings. The trip planner assigned to me delayed confirmations for 12-13 days, causing most of the finalized hotels to sell out. It took numerous follow-ups from my side, and only after Mr. Ajit KS intervened did his team, led by Mr. Vignesh, act swiftly to confirm the bookings. Pre-trip experience: Before Mr. Ajit's involvement, I would rate the booking process 2/5, but after his intervention, it improved significantly to 4.5/5. On-trip experience: The trip was smooth and enjoyable, earning an overall 4/5. Most properties were good, the driver was supportive, and the car, though a bit old, was well-maintained. There was one property that was poorly maintained, with insect issues, but Pick Your Trail, particularly Mr. Dinesh, promptly helped arrange alternate accommodation at short notice. Overall, the trip itself was enjoyable, and I appreciate Pick Your Trail's support during on-trip issues. However, for a truly seamless experience, improvements in the booking process and communication post-payment are essential. Would I book with Pick Your Trail again? Possibly, but only with assurances of an end-to-end smooth experience.

Certainly! Heres a review for Pick Your Trail Travel Agency: --- **Review of Pick Your Trail Travel Agency** **Rating: 4.5/5** I recently used Pick Your Trail for a Sri Lanka trip, and overall, it was a positive experience. The agency excels in crafting personalized itineraries that cater to specific interests and preferences. Their website is user-friendly, allowing you to tailor your trip with a range of options for accommodations, activities, and transportation. **Strengths:** 1. **Customization:** Pick Your Trails standout feature is its ability to create bespoke travel plans. They offer a wide array of options and are highly responsive to specific requests. 2. **Customer Service:** The support team is knowledgeable and readily available to address any concerns. They provided excellent guidance throughout the booking process and were proactive in offering useful travel tips. 3. **Convenience:** The platform simplifies planning by consolidating various travel components into a single, coherent itinerary. This made it easy to manage my trip without having to juggle multiple bookings. In summary, Pick Your Trail is a solid choice for travelers seeking a customized and well-organized trip. While there are minor areas for improvement, their strengths in personalization and customer support make them a strong contender in the travel planning market.

We enjoyed our trip to Sri Lanka. Staff at Pick your trail coordinated things with the travel agents at Sri Lanka if there were any issues and we got the best service. The itinerary was customised and it was budget friendly.

Had a good Sri Lanka vacation through Pickyourtrail. There were some initial hickups and delays on our arrival but it was handled quickly by the team and later the vacation went well. The hotels booked were very good and the local taxi drivers were helpful. Rahul from Pickyourtrail was constantly in touch and followed up with us regularly. Overall we had a good vacation to a wonderful destination. Thanks!

Had an awesome trip with pickurtrails to srilanka.. everything was perfectly organised and customised according to our needs looking forward to travel more with their team

We went to Sri Lanka where we don't know anything of that country before. Whatever pick your trail were provided was really good, safe and they have covered everything what they have promised. The driver come guide was so friendly and helpful. The rooms were good and we had everything positive.

Very good trip arranged by PYT. Again, absolutely seamless, we never had to worry about anything. Total hands free experience. PYT is my go to company for curating my trip exactly as I need. Sri Lanka was a fabulous experience! We never had to think of where to go. Our driver cum tour guide was a knowledgeable man and took us to some really beautiful places. Thank u PYT ??

We went on 8 day family trip to Sri Lanka with PYT, our first time with them. The service provided was excellent, right from the planning of the tour itinerary to the hotel bookings and transits in between. A big thanks to my tour coordinators harini, sukanya, shreya, rushabh and vignesh. Looking forward to many more hassle free holidays with PYT.

Extremely professional company. Rakesh, travel consultant from Pick your trail helped me plan my journey to Sri Lanka. Considering it was a solo trip, the company offered me with exceptional support and services. They made sure everything was safe and made it one of my most memorable and safe experience.Thank you Rakesh and the team of pick your trail.Looking forward to more adventures with you all.

They provide really hassle-free service. Support during trip is also very nice.