We recently visited Cambodia and Bangkok , Pattaya total 12 days tour . I would like to express my disappointment regarding my recent experience with the booking team, particularly with Ms. Rishika from PYT. I found her to be rude and adamant about certain facts, especially regarding the compulsory tips, which were not communicated clearly prior booking . On a positive note, I would like to extend my sincere thanks to Ms. Anita ( Sales Manager) and Ms. Ganga for their cooperation and professionalism. They were very helpful, and I appreciate their support. If you're seeking an unforgettable stay in Cambodia/ Siam Reap , Angkor de Miracle property is a top-tier choice that delivers on every front. From the moment you arrive, you'll be impressed by the exceptional service and luxurious amenities. The breakfast spread is truly a feast for the senses, featuring a diverse array of fresh, delicious options that cater to every taste. The pool area is nothing short of spectacularluxurious and inviting, offering a perfect retreat for relaxation. Please refer attached photos . The spacious rooms are beautifully designed, providing a serene and comfortable haven after a day of exploration. However, what truly sets Angkor Miracle apart is the outstanding hospitality. Mr. Dara, the manager, stands out for his exceptional attentiveness and warmth, ensuring every guest feels valued and well-cared-for. Overall, Angkor de Miracle is a blend of luxury, comfort, and remarkable service, making it a must-visit destination for anyone traveling to Cambodia/ Siam Reap . Stayed at Oak Wood Hotel and Residence in Bangkok and service hospitality was satisfactory though there is a loty of room for improvement . Some of the front office /reception staff was found to be rude on telephone ( Mr Monty ). Noted trainees at the front desk / reception with not adequate knowledge on service and room service taxes for food and beverages . The rooms found without any wardrobe and clothes require to be hanged in open which is a put off ( Please refer attached photo ) . Even the handwash in the room was diluted, which felt very cheap. I ordered salmon fish from the menu, but it was not disclosed that it would be dried fish served , which was quite misleading. Breakfast though was found to be satisfactory . Stayed at the Centara Life Avenue Hotel at Pattaya , and it was a disappointing experience. The hotel is located inside a narrow/ congested lane, making access quite inconvenient ( Please refer attached photos ). The reception area is surprisingly small and cramped. Additionally, the lobby had a persistent smell of dried fish, which was off-putting. The staff exhibited stingy behavior when it came to breakfast, offering very limited options ( Please refer attached photos ) . Overall, this hotel did not meet my expectations and I would not recommend it. Totally not a 4 star property which we had requested and expected . I hope this feedback helps in improving future interactions. Thanks and warm regards Capt. Altamash M Khotaltamash khot, Trip to Cambodia