My wife and I wanted to go on a trip to Austria and Switzerland and didn't want to do the conventional package tour. We had our trip customized with Pickyourtrail and did a 2 week trip covering Austria, Switzerland and Italy. It was very well planned with great back-end support throughout our trip. It gave us the flexibility of doing what we want and at the same time had somebody to fall back on in case things didn't go as planned. This is the future of how people travel where you can customize each and every part of your itinerary the way you want.